Privacy Policy

Our Commitment to Your Privacy

Your trust is paramount to us. This is why we are committed to protecting your information and ensuring you have full control over your privacy and data.

What Information We Collect

• Basic Account Details: Your name, email address, and other essential contact information.
• Unique Identifiers: Data linked to your browser, app, or device for service personalization and improvement.
• Usage Data: Information on how you interact with our services, such as song selections, song uploads, lesson progress, and preferences.
• Device and Connection Information: Details about your device, browser, and internet connection, including IP address and device settings.
• Location Data: We may collect location information to provide location-specific services and recommendations.

Why We Collect Data

• Service Provision: Using your information to deliver and personalize our services, such as selecting appropriate music and language lessons.
• Improvement and Development: To enhance and develop new features, ensuring our services continually evolve to meet your needs.
• Personalization: Tailoring content, lessons, and recommendations to your preferences and interests.
• Communication: To contact you regarding service updates, security alerts, or support communications.
• Safety and Security: Ensuring the protection of our services and your data from unauthorized access or fraudulent activities.

How We Use Your Data

• Customized Learning Experience: Creating a learning journey that reflects your preferences and learning goals.
• Global Reach for Artists: Allowing artists to share their work globally, connect with audiences, and create personal learning experiences through their music.
• Interactive and Engaging Lessons: Developing and delivering engaging, music-based Spanish lessons.

Advertising on Fluently Flow

Fluently Flow uses collected data to provide personalized and relevant advertising to our users. This practice plays a crucial role in keeping many of our services free of charge.

• Data Collection for Ads: We gather online identifiers, and interactions with advertisements.
• Purpose of Data Collection: This information is used to show you more relevant ads on Fluently Flow services and on the websites and services of our advertising partners.
• User Control: You have control over the data collected for advertising purposes. You can adjust your settings to limit or opt out of personalized advertising.
• Responsible Advertising: We are committed to responsible advertising practices. We adhere to strict guidelines to ensure the integrity and safety of our advertising practices.

Your Privacy Controls

• Access and Update: Review and update your personal information at any time.
• Export and Delete: Export a copy of your data or request its deletion from our systems.
• Manage Consent: Control the collection and use of certain types of data.

Exporting and Deleting Your Data

At Fluently Flow, we believe in your right to access and control your personal information.

• Export Your Data: You can request a copy of your data at any time. To request a copy of your data, please send an email to privacy@fluentlyflow.co
• Delete Your Data: If you wish to have your personal data removed from our systems, you can make this request by emailing us at privacy@fluentlyflow.co

Data Sharing and Disclosure

We only share your information under specific circumstances.

• With Consent: When we have your explicit consent to share your data.
• For Service Improvement: With trusted partners who assist in running and improving our services.
• For Legal Reasons: When required by law or to respond to legal processes.

Data Security

We implement robust security measures to protect your data from unauthorized access and misuse.

Changes to Our Privacy Policy

We may update this policy periodically. We will notify you of any significant changes and will always have the most current version available on our platform.